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Settling and Unsettling a Guest Issue
Settling and Unsettling a Guest Issue
Nathan Catapano avatar
Written by Nathan Catapano
Updated over a week ago

Introduction

In Restore, each guest issue can have multiple resolutions. An issue is automatically marked as "settled" only when all of its resolutions are settled.

Example: If an issue has three resolutions and only two are settled, the issue will remain unsettled. The issue is marked as settled only when the third resolution is also settled.

How to Settle a Resolution

  1. Find and select the guest issue.

  2. Swipe right on the resolution to reveal the check icon.

  3. Tap the check icon or the resolution itself.

Note: For resolutions with a quantity greater than one, repeat the settle action as many times as the resolution quantity.

How to Unsettle a Resolution

  1. Find and select the guest issue.

  2. Swipe right on the resolution to reveal the check icon.

  3. Tap the check icon or the resolution itself.

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