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Swipe left on the resolution to reveal the edit icon and tap it.

Adjust the resolution's details as necessary.

1. Find and select the guest issue.
2. Swipe left on the resolution to reveal the edit icon and tap it.
3. Adjust the resolution's details as necessary.
4. Tap "Save".

1. Find and select the guest issue.
2. Swipe left on the resolution to reveal the edit icon and tap it.
3. Tap "Delete Resolution".

Editing or Deleting a Resolution

Get the Restore app

Resources

Go to Restore

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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How to Edit a Resolution

How to Delete a Resolution