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Understanding Issue Categories
Nathan Catapano avatar
Written by Nathan Catapano
Updated over 3 months ago

Types of Issue Categories

Issue Types

Issue Type categories track the various problems or reasons a guest may experience an issue.

Order Methods

Order Method categories track the different ways a guest places an order in the restaurant.

How to Create an Issue Category

  1. Tap "Settings".

  2. Tap "Issue Categories".

  3. Tap the "+" icon at the bottom right.

  4. Enter the category's name.

  5. Tap "Create".

How to Edit an Issue Category

  1. Tap "Settings".

  2. Tap "Issue Categories".

  3. Tap the edit icon in the left of the category card.

  4. Adjust the category's name as necessary.

  5. Tap "Save".

How to Delete an Issue Category

  1. Tap "Settings".

  2. Tap "Issue Categories".

  3. Tap the edit icon in the left of the category card.

  4. Tap "Delete Category".

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