Swipestorm

Nathan Catapano

Explore essential guides and tips for using Restore by Swipestorm for restaurants.

Restore by Swipestorm

What is Restore?

What does Restore do and how can it help my restaurant?

Where can I download the Restore app?

This article will guide you through setting up your Restore account for the first time.

How do I setup Restore for the first time?

New to Restore? Start here for step-by-step instructions on installing the app, setting up your account, and understanding its main features.

Getting Started

How do I create a complaint in Restore?

How do I edit or delete a complaint in Restore?

Learn about the two types of flags in Restore and how to use them effectively in managing customer complaints.

What are the different types of flags in Restore and how do I use them?

This new article explains the "Send to App" function in Restore, including how to mark a complaint as "Send to App."

What does "Send to App" mean and how do I use it in Restore?

How do I add a resolution to a complaint?

How do I edit or delete a resolution in Restore?

Learn how Restore automatically settles complaints based on resolutions and how to settle or unsettle a resolution.

How do I settle/unsettle a resolution in Restore?

Learn how to log, manage, and resolve customer complaints effectively. Dive into Restore's intelligent flagging system and explore ways to customize your customer recovery process.

Complaint Management

This article will guide you through setting expiration and labor cost in Restore, as well as some tips and best practices.

How do I access and manage workspace settings?

This article will guide you through managing your users in Restore, as well as some tips and best practices.

How do I invite, change permissions, or remove users?

Get familiar with managing users and account settings in Restore. Learn about user roles, permissions, and how to update your payment information or cancel your subscription.

Account and User Management

How can I manage my Restore subscription on Apple?

Where can I find the receipt for my Restore subscription on Apple?

How can I change the payment method for my Restore subscription on Apple?

Navigate the complexities of billing and subscription management. Learn how to activate your subscription with the correct Apple ID, manage your billing cycle, and view your payment history.